Privacy Policy

This Privacy Policy outlines how SME Cloud Sdn Bhd, operating the eSSHEpro platform, collects, uses, and protects your personal data. We are committed to ensuring that your privacy is protected and we comply with the Personal Data Protection Act 2010 of Malaysia.

1. Information Collection

We collect personal data that you provide to us directly when you use our services. This can include:

  • Account information: When you register for an account, we collect your name, email address, and other relevant information.
  • Course progress: We track your progress through our courses to provide a personalized learning experience.
  • Communications: We collect information about your communications with us, such as queries or support requests.

2. Information Usage

We use the personal data we collect for the following purposes:

  • To provide our services: We use your information to provide our services, respond to your inquiries, and communicate with you about your account or our services.
  • To improve our services: We analyze user data to improve our platform and develop new features or services.
  • To comply with legal obligations: We may use your information to comply with legal obligations, such as responding to legal proceedings or law enforcement requests.

3. Information Protection

We are committed to ensuring the security of your personal data. We implement a variety of security measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include encryption, secure servers, and regular security audits.

4. Users’ Rights

You have certain rights in relation to the personal data we hold about you, in line with the Personal Data Protection Act 2010. These include the right to:

  • Access your personal data: You have the right to request access to a copy of the personal data we hold about you.
  • Correct your personal data: You have the right to ask us to correct any inaccurate or incomplete personal data we hold about you.
  • Delete your personal data: In certain circumstances, you have the right to request the deletion of your personal data from our systems.

5. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting a notice on our platform or sending you an email.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Company Name: SME Cloud Sdn Bhd

Address: Suite 10-21, Kenwingston Business Centre, 63000, Cyberjaya, Selangor, Malaysia


This Privacy Policy was last updated on [23 July 2023].